The Importance of Upgrading Your Tools

Image Credit
Old typewriter

(Image: Sergey Zolkin)

In Skills Development, I shared the importance of developing our skills to achieve maximum results.

Similarly, it’s important to have the best tools to achieve the best results. By tools, I mean whatever software or equipment you use for your work. For a blogger it includes your laptop and your mobile device. For a video editor it includes your editing software.

When we have inadequate tools, we need to spend extra time to offset their limitations, even if we have the best skills for the job. On the other hand, when we have the best tools (and by best, I mean the right tools), we cut down the time taken to achieve a certain result. This time can be used elsewhere on more important things.

My Experience

Back in my previous company, I had to do a lot of data mining. I remember this Nielsen software I had to use to get market data — it was usable but slow. Every click took about 10 seconds before it returned a result. Sometimes it took minutes. Sometimes it would hang.

Because of this software, I would spend countless late nights getting data. The end result — getting the reports done — was never implicated because I was always sacrificing sleep to meet them. But I was wasting precious hours each week because of the software. It was the worst use of my time.

When I started my online business, my digital devices became essential to my work. Being in my early 20s with all the time ahead of me, I thought that meant simply having a workable laptop and software. As I grew older and my work had higher stakes, I realized I was very wrong.

For example, I was using this free software (LibreImpress, a free alternative to MS Office) for my course slides. When I first used it, it was because it is free and it seemed handy. What could go wrong, right? Over time, I realized that it was very buggy and kept crashing when dealing with large slide decks. I was losing precious edits and precious hours each week to the software’s crashes. It was only after I switched to the latest version of MS Office that I realized how much my previous software, despite being free, was costing me — my time, emotional energy, and work. MS Office still has its myriad of problems, but for the most part it is a huge step up from Impress.

When I started doing audio recording, I thought just having a headset would suffice. I mean what would be the difference between one headset and another? But I noticed that I had to do a lot of post-production work, removing noise and softening overly sharp audio. I didn’t know the difference until I bought a much better headset, when I started saving hours in editing with each recording. Not only was the audio quality better, but my ears felt better because I wasn’t listening to sharp audio anymore.

Having the right tools isn’t just about tools that function. It’s about having tools that fit your needs and work seamlessly, like they are an extension of you. Your tools should complement your skills and your mind, not drain you. Your tools should help you to be productive and race ahead, not spend hours fighting its deficiencies.

In short, 

  • (Your Skills + Your Tools) x Time spent = Output
  • (Bad Skills + Bad Tools) x Time spent = Lousy Output
  • (Great Skills + Good Tools) x Time spent = Great Output

Here are 5 signs it’s time to upgrade a tool:

  1. You spend more time fixing its issues than working.
  2. You’re more often frustrated with your tool than not.
  3. Your tool doesn’t help you to be productive.
  4. You use this tool often in your work and it affects your output.
  5. The costs of sticking to it (loss of productivity, loss of time, emotional frustration) outweigh the costs (financial, storage) of buying a new one.

Are You Limited By Your Tools?

While the tools of today are tech devices, “tools” really refer to anything you use in your work/life. It can be a software, a device, or a non-tech item. For many of us, our tools are probably the laptop, mobile phone, and perhaps tablet, with other tools depending on our job nature. Take for example

  • Video producer: Video camera, lighting equipment, audio equipment, laptop, video editing software, audio editing software
  • Baker: Oven, measuring tools, parchment paper, whisk, mixers, molds, rolling pins, and other baking tools
  • Illustrator: Drawing software, illustration tablet, laptop, drawing supplies
  • Carpenter: Hammer, tape measure, cutting tools, screwdriver, screws and nails, marking tools
  • Business owner: Laptop, mobile phone, accounting software, customer management software, project management tools, document editing tools, email

Where upgrading (and buying products that better your life) is concerned, it’s important to see it as an investment. This is especially so if it has a direct or indirect role in your work output, your ability to create, and your quality of life. If something seems costly, think about it in terms of the long-term benefits you’ll get, such as time savings, improved well-being, and improved work quality. Suddenly it’s clear that this isn’t really an expenditure as much as it’s an investment for a better you and a better life.

Of course, if the cost isn’t justified by the benefits, then you shouldn’t get it. I find that many people in materialistic societies jump to buy the next iPhone or new laptop without regard of the value. For these people their tech devices are more of a showpiece, rather than being integral to their work. What I’m talking about here is different — I’m talking about being aware of the importance of your tools in your work output and health, and investing in the ones that matter.

As someone who is frugal, I have to regularly remind myself of the cost-benefit ratio of every work tool, and the reality of costs like loss of well-being, loss of productivity, and quality loss, beyond monetary costs. Even though you save financially when you go for the lowest cost option or when you refrain from upgrading, these invisible costs form part of that decision that you later have to offset. Being mindful of this has helped me make decisions that are different compared to if I was just focused on price as the sole determining factor. Of course, the assumption here is that it is something that you are in the position to afford, not something you need to fork out half your life savings to buy.

Ask yourself if there is any tool that is draining you, consider the cost vs. benefit of continuing with it, and consider if it’s time to make a switch. Don’t let yourself be held back by tools that are a bad fit. Switch to tools that can keep up with your pace, that help you become more productive, that work in sync with your mind. Just like you are the average of the 5 people you spend the most time with, you are the average of the efficiency and competency of your work tools. When you use lousy tools, it’ll affect the quality of your output.

The one situation when you shouldn’t be investing in better tools though is when you don’t have the right skills to match. For example, a photographer who buys pricey photo equipment to offset his lack of photography skills. A videographer who buys pricey video equipment and editing software instead of improving his video skills. A new business owner who buys every gadget and service rather than build his business and get his first customers first. Here you should work on improving your skills first. This will also help you learn more about your gaps, style, and preferences. When you outgrow your tools, then consider upgrading to improve your work output.

How about you? Are you currently held back by your tools? Here are 3 questions to ponder over:

  1. What are the 5 tools that you spend the most time using in your work and life?
  2. Which of these tools have been giving you trouble or are limiting you in your performance?
  3. Is it time to upgrade or change them?

While you equip yourself with the best tools, be sure to equip yourself with the best skills too. Read: Skills Development

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