Latest People Skills Articles


Ask Celes – How Do You Deal with Friends/Relatives Who Borrow Money?

Ask Celes

“How do you deal with friends borrowing money? I lent money to a friend last January but he hasn’t paid up. I am usually strict with money matters but I made an exception for him as I knew he really needed the money. Recently, another friend is requesting me to loan him some money as well. I feel like this has put me in a…

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How To Manage Office Politics, Part 3: How To Master the Game and Excel in Your Career

Master Office Politics

This is the last part of a 3-part series on how to tackle office politics and become a master of it. How To Manage Office Politics, Part 1: 5 Essential Tips To Getting Started How To Manage Office Politics, Part 2: How To Defend Yourself From Office Backstabbers How To Manage Office Politics, Part 3: How To Master the Game and Excel in Your Career…

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9 Essential Tips to Overcome the Fear of Public Speaking

Overcome Fear of Public Speaking

Note from Celes: Hi everyone! Today I would like to introduce to you the second guest writer to join the PE family. He is Benjamin Loh, an Executive Speech Trainer and Coach based in Singapore. Ben and I met over four years ago in a personal development workshop. At that time, we had a very short exchange and didn’t get the chance to know each other. It…

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How To Manage Office Politics, Part 2: How To Defend Yourself From Office Backstabbers

Office Backstabbing

This is part 2 of a 3-part series on how to tackle office politics and become a master of it. How To Manage Office Politics, Part 1: 5 Essential Tips To Getting Started How To Manage Office Politics, Part 2: How To Defend Yourself From Office Backstabbers How To Manage Office Politics, Part 3: How To Master the Game and Excel in Your Career If you…

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How To Say “No” To a High-Pressure Sales Person (Or Anyone For That Matter)

Sales Persons Not Allowed

I’ve been getting my scalp treated and hair washed at Yun Nam Hair Care for the past few months. While they deliver pretty good service, I absolutely abhor it when my consultant unleashes her high-pressurizing sales technique on me to either make me continue my treatment package or to upsell me some new treatment. High-pressure sales techniques — Beware of them!!! It feels as though the…

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How To Manage Office Politics, Part 1: 5 Essential Tips To Getting Started

Office Politics

At Chennai, India, recently for work and travel. This is the Grand Chola, a seven-star hotel  and quite possibly one of the grandest hotel in the world. It looks like a palace!!! Note from Celes: Hi everyone! Given the growth of PE and that it has now become an online platform for people passionate about achieving excellence in life, I have decided to bring in…

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How To Make Small Talk with *Anyone* in 5 Easy-Peasy Ways (Examples Included!)

House Party in Holland

PE readers meet-up in Kuala Lumpur, Malaysia (Oct 2012). Those of you in Hong Kong or China,RSVP now for my upcoming HK Readers Meet-up on Jan 26, Saturday! “As a quiet person by nature, how can I be more sociable? I do not have many topics to talk about with others.” ~ Starry Starry Night “I was wondering if you could write on how to…

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Ask Celes – How Can I Be More Street Smart?

Ask Celes

Hi Celes, may I know how I can be more street smart? And I guess in doing so, prevent others from backstabbing me at work or personal life? For example, recently, I felt helpless about this colleague who reported to my superior about things that I feel were not necessary, and he still said that he was helping me by doing that. Please advise. ~…

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Ask Celes – How Do I Stop Myself From Being Sarcastic?

Ask Celes

Hi Celes. I have realized for quite a while (years) that I am really harsh with people around me, in that I always tend to make very acid jokes and am fairly radical. Most of the times I would realize straight after that I was a bit too edgy and would feel really sorry, but I just can’t find a way to hold my criticism…

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Art of Conversing: Do You Meet these 10 Rules of a Great Conversationalist?

Conversationalist

Update: We just reached the lucky 7,777 milestone on the Celestine Chua Facebook Page. I’ve posted a special thank-you message for all of you which you can read here. Next up? 8,888! If you are not a part of my page now, please join me here! Celestine Chua Facebook Page (Click “Like” to join my page!) Are you a good conversationalist? What makes someone a good conversationalist? Being a good…

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Are You Keeping People Away with Your Body Language? (10 Tips to Improve Your Body Language)

How is your body language when with other people?

Are you aware of your body language when communicating with others? Are you conscious of your body posture, gestures, facial expressions, and eye movements? Are you aware of the vibes you exude to others as a result of your body language? Research has suggested that between 60 and 70 percent of meaning in human communication is derived from nonverbal behavior. This means that only 30…

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